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SumUp Funds Overview

SumUp is a preferred cell level of sale (mPOS) map in Europe that recently expanded to the U.S. Their price processing rates and mPOS hardware are more inexpensive than fundamental opponents like Sq. and PayPal. Potentialities who exercise SumUp tout its low price and particular person-optimistic cell app.

A obligatory step in setting up your runt industry for success is discovering the faithful provider provider providers and products to meet both your and your prospects’ needs. And picking the faithful level of sale map for your runt industry can aid guarantee a delicate browsing experience for your prospects, while furthermore offering indispensable insights for your industry. One such possibility, SumUp, has received impressive repute in Europe and is now gaining steam within the U.S. as successfully.

Indeed, the London-based entirely entirely startup has skilled like a flash improve since launching their proprietary cell funds resolution in 2012. On the present time, SumUp is available in 31 utterly different countries, including the U.S. Per SumUp’s web put, they’re the basic entirely licensed EMV (EuroPay, Mastercard, Visa) mPOS map within the realm to quilt your entire price course of, including card terminals, Android and iOS cell apps, price processing, and anxiousness and anti-fraud ideas. 

So, is SumUp the faithful resolution for your industry? In this evaluate, we’ll eliminate a higher be pleased a look at SumUp’s mPOS map, including aspects, pricing, pros and cons, as successfully as choices.

SumUp: The Fundamentals

SumUp is an mPOS map that works by connecting a cell tool by the usage of Bluetooth to a SumUp bank card reader that processes transactions thru the SumUp cell app. The mPOS map can accept magstripe, chip card, and contactless kinds of price. The SumUp cell app is available for Apple iPhones and iPads using iOS 9.0 or better and Android devices using Android 4.4 or better. The app can completely work while linked to the web.

To assemble a SumUp myth, you’ll favor to connect it to your industry checking myth and provide some frequent industry files like your industry entity kind and contact files. Display that SumUp can no longer provide providers and products for a ramification of companies that assuredly plunge within the “excessive-anxiousness” class, much like adult entertainment companies, pawnshops, and credit score restore companies. 

When setting up your myth you’ll furthermore handle terminate a SumUp bank card reader, which is in a put to be shipped to you within one to three industry days. When you receive your card reader, merely pair it with your cell tool thru the SumUp app and beginning up processing funds. Processed funds will be delivered to your industry checking myth within one to 2 industry days, and since SumUp offers an mixture provider provider myth, you don’t favor to peril about setting up your non-public. 

SumUp accepts all fundamental credit score cards, including Visa, Mastercard, American Explicit, and See. 


SumUp Capabilities

SumUp doesn’t supply the widest differ of aspects, but that’s reasonably fashioned for an mPOS map. As a substitute, SumUp specializes in ease of exercise and simplicity. Here’s what it’s in all probability you’ll expect whenever you take a look at in for SumUp:

mPOS App

The SumUp app is as dependable as any mPOS tool we’ve considered. Here is all the things it’s in all probability you’ll cease all thru the app:

  • Stock management: SumUp aspects some reasonably intuitive stock management aspects. That you just can add a enormous number of products and embody images, costs, and product descriptions for each merchandise. That you just can furthermore community explicit products collectively to acquire it less difficult for clients to browse. Every product can furthermore be pleased a enormous number of variants, and likewise it’s in all probability you’ll build a personalised tax rate to each merchandise. 
  • Checkout: SumUp furthermore has a dependable array of ideas it’s in all probability you’ll exercise all the arrangement thru checkout. There may perhaps be the flexibility so that you can add a tipping show cloak and residing personalized tip portions, course of refunds, gather invoices, send electronic mail and textual sing receipts, and fasten the app to a receipt printer by the usage of Bluetooth to print receipts. That you just can furthermore gather a show cloak the put prospects can provide an e-signature, accept money funds, and accept funds by the usage of bitcoin.
  • Employee management: SumUp offers you the flexibility to gather separate employee accounts that it’s in all probability you’ll oversee. Transactions from those accounts will be sent to your industry checking myth. That you just can furthermore observe the gross sales historical previous of each particular particular person myth as a approach of gauging employee efficiency. 
  • Analytics: SumUp’s analytics are reasonably frequent. That you just can observe your entire gross sales historical previous, including the form of price, product offered, time and put of price, and date of payout. 

Digital Terminal

The SumUp app furthermore aspects a digital terminal the put prospects can punch in their bank card files to course of a price, in preference to swipe it by the usage of the SumUp bank card reader. On the substitute hand, the digital terminal isn’t an computerized honest of the app. In expose to entry it, it’s some distance a must-must electronic mail SumUp and provide some extra industry files, including your EIN and a copy of your industry tax returns. All digital terminal transactions furthermore advance with a 2.95% $0.15 transaction price, which is decrease than what you’d pay to make exercise of the digital terminal with most price processors.

With the digital terminal residing up, you’ll furthermore be in a put to send SMS texts to prospects without prolong from the SumUp app inquiring for price. At some stage within the textual sing there’ll be a hyperlink to your digital terminal, permitting the client to pause the transaction. 


In early 2019 SumUp bought Shoplo, an ecommerce tool that allows SumUp to integrate with a ramification of utterly different ecommerce marketplaces, including Etsy, Fb, and eBay. By arrangement of the ecommerce API, SumUp retailers can put collectively their ecommerce operation without prolong from the SumUp app. There may perhaps be furthermore a developer suite on the SumUp web put that allows retailers to integrate SumUp funds into other tool. 


SumUp encrypts all funds and is PCI compliant. Furthermore, SumUp doesn’t payment retailers for assembly PCI compliance standards. 

Customer Carrier

For U.S. prospects, SumUp offers phone strengthen Monday thru Friday from 7 a.m. to 5 p.m. ET. There may perhaps be furthermore an electronic mail tackle it’s in all probability you’ll reach out to for extra inquiries. When you happen to’d like an answer sooner, the SumUp Enhance Center offers numerous guides on using their map—plus their blog furthermore aspects indispensable guides on how to gather the most out of your mPOS map. 

SumUp Mark

SumUp costs a straightforward 2.65% on all magstripe, chip card, and contactless funds made using the SumUp bank card reader (digital terminal transactions price the aforementioned 2.95% $0.15). SumUp’s per-transaction price is indubitably more inexpensive than that of Sq. (2.75%) and PayPal Here (2.70%). 

SumUp’s card reader will price you $19, which is much more inexpensive than other card readers that accept chip card and contactless kinds of price (Sq.’s card reader for chip cards and contactless funds costs $49). 

Those are the completely staunch costs to eliminate into myth when working with SumUp. There just isn’t any longer any signup price, PCI compliance price, observation price, payout price, or price to make exercise of the SumUp app. When you happen to experience a chargeback, on the substitute hand, you are going to must pay a $10 price. By approach of contracts, it’s in all probability you’ll exercise SumUp month-to-month and execute at any time for no extra price. 

SumUp Mavens

Now that you know the arrangement this mPOS works, right here are some advantages of using SumUp:

Ease of Exercise

Between the minimalist web put and the final phrase customer critiques, it’s no longer exhausting to search that SumUp is a indubitably particular person-optimistic product. A industry owner can take a look at in for SumUp and beginning up processing funds within a topic of days. And the app’s dazzling interface blended with the Enhance Center’s indispensable guides obtain it very straightforward to ideas to leverage all of SumUp’s aspects.


As previously mentioned, SumUp is one amongst the most competitively priced mPOS methods on the market. Its per-transaction price of 2.65% is a little no longer as much as its fundamental opponents, which implies even as you course of a excessive quantity of transactions, it’s in all probability you’ll perhaps presumably witness some critical financial savings. The digital terminal tag (2.95% $0.15) is furthermore very much no longer as much as the digital terminal of a provider like Sq., which costs 3.5% $0.15. Plus, SumUp’s card reader is available for merely $19, which is much decrease than linked card readers on the market.

SumUp Cons

SumUp furthermore has some drawbacks, including:


SumUp isn’t the most honest-rich provider, but nonetheless, most mPOS methods aren’t. The postulate is to be pleased a easy and straight forward approach to accept funds on the scurry, no longer to be pleased a flowery tool that allows you to again an eye in your industry out of your phone. Peaceful, there are some things it’d be optimistic for SumUp to be pleased, much like a customer relationship management honest, the flexibility to command reductions, or the flexibility to bulk add product catalogues. We don’t observe this stuff as dealbreakers, but in expose for you them, it’s in all probability you’ll perhaps presumably presumably merely eliminate into myth investing in a countertop POS map.

Myth Holds/Freezes

Per particular person critiques, SumUp has had some complications with myth holds and freezes. That is also frequent with price processors that mixture their provider provider accounts, as suspicious exercise with one provider provider will in all probability be pleased repercussions for all retailers within the parable. As a result of this truth, price processors that mixture are inclined to be pleased shorter leashes with their prospects, and may perhaps well well merely mild challenge an myth again and even a termination in case your myth experiences false costs or chargebacks. Relieve this in tips even as you take a look at in for SumUp. 

SumUp User Critiques

Here is how prospects substandard SumUp on in kind evaluate platforms:

The frequent sentiment in direction of SumUp is distinct. Customers who were overjoyed with SumUp touted the simplicity of the map and its low price. Many adversarial critiques level of curiosity on a unfortunate customer support experience. Clearly, there are furthermore many critiques praising SumUp’s customer strengthen. We recommend taking these criticisms with a grain of salt. One other reasonably frequent criticism is that the SumUp card readers can no longer handle a bunch of hurt and creep, so handle yours with care.


SumUp Choices

Here are one more in kind mPOS methods to compare SumUp to:


The Sq. cell card reader changed into modern when it came out, because it changed into one amongst the basic applied sciences that enabled retailers to eliminate funds from a cell tool. On the present time it’s arguably the most in kind mPOS map on the market within the U.S. As previously mentioned, the card reader costs $49, and price processing will bustle you 2.75% or 3.5% $0.15 for digital terminal funds (you gather a magstripe reader free of payment whenever you take a look at in). The Sq. app will furthermore supply you most of what the SumUp app offers, including stock management, digital receipts, and tipping efficiency. 

There are furthermore a pair of things that Sq. offers prospects that SumUp doesn’t, much like 24/7 customer strengthen, the flexibility to residing up routine funds, and the flexibility to operate offline.

PayPal Here

When you happen to already exercise PayPal provider provider providers and products to handle on-line, invoice, or subscription funds, PayPal Here is a dependable possibility because it allows you to seamlessly tune your entire price historical previous in a single put. When you take a look at in you’ll gather a free magstripe card reader, but a card reader that can furthermore accept chip cards and contactless funds will bustle you $79.99. Payment processing costs price 2.7%, and 3.5% $0.15 on a digital terminal. The PayPal Here app aspects most of what SumUp has, including stock and employee management beneficial properties, and the flexibility to send an invoice. 

Is SumUp Correct for Your Commerce?

SumUp is an thrilling substitute to in kind domestic mPOS suppliers like Sq. and PayPal. They’ll cease most of what the substitute fundamental mPOS methods can cease, but at a decrease price. Furthermore, SumUp has ambitious plans for improve, which implies more aspects and efficiency may perhaps well well merely mild be coming. Getting on board now seems like a savvy switch for the industry owner attempting to gain low price cell price processing. 

Editorial Display: Fundera exists to support you purchase higher industry decisions.
That’s why we obtain distinct our editorial integrity isn’t influenced by our non-public industry.
The opinions, analyses, critiques, or ideas on this text are those of our editorial crew by myself.
They haven’t been reviewed, authorised, or otherwise endorsed by any of the companies mentioned above.
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Matthew Speiser

Matthew is a team author at Fundera. He has written broadly about ecommerce, advertising and marketing and gross sales, and payroll and HR ideas, but is especially a professional about provider provider providers and products. Matthew’s writing has been published in Commerce Insider, The Fiscal Cases, and, among others. He has a stage in journalism from the College of Delaware.

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